Job Description
Job Description:
The Help Desk Technician is responsible for deploying and supporting information systems technologies and infrastructure. In addition to handling daily support requests, this role includes maintaining and troubleshooting specific technologies related to hardware, software, and networking. The technician will use strong communication, analytical, and problem-solving abilities to identify, address, and resolve issues, while also providing recommendations to help optimize the value of IT system investments.
Essential Job Functions:
Skills & Competencies Required:
Additional Information:
In accordance with Washington D.C. pay transparency law, the salary range for this position is $60,000 – $75,000 annually . Healthcare benefits are available and will be discussed prior to the first interview.
Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more.
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