Job Description

Healthcare Administrative Associate - Gastroenterology

Employment Status: Full time

Shift: Day/Evening

Requisition Number: 149412

How You’ll Help Transform Healthcare:

Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together.

As a vital member of our team, you’ll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.

The Healthcare Administrative Associate job duties include, but may not be limited to the following:

• Greet, screen, and provide service to patients and visitors.
• Process mail, fax, and other documents.
• Maintain multi-line phone system/switchboard.
• Schedule, register, and check patients in/out.
• Maintain medical records.
• Perform data management, spreadsheet functions.
• Run and maintain reports.
• Process billing documents and research and resolve issues.
• Collect co-payments, deductibles, and other self-pay amounts at time of service.
• Maintain cash box and receipt books.

What We Require:

• High school diploma or GED
• Minimum of two years' experience in a physician office/medical office (preferred)
• Experience with data processing and/or with multi-line telephones (preferred)
• Experience with registration and/or medical insurance (preferred)
• Knowledge of office procedures and equipment
• Effective interpersonal, communication, and teamwork skills
• Automated computer system proficiency
• Excellent organizational and time management skills

About Carilion

This is Carilion Clinic, an organization where innovation happens, collaboration is expected, and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged, and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind, and life is good. Make your tomorrow with us.

Requisition Number: 149412
Employment Status: Full time
Location: CASB - Carilion Administrative Services Building
Shift: Day/Evening
Shift Details: Monday - Friday
Recruiter: HAYLEY F OHL
Recruiter Email: hcfield@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.

What matters to you is important to us—like benefits, rewards, and resources to improve your life. Carilion understands the importance of prioritizing your well-being to help you develop and thrive. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Flexible Work Arrangements/Schedules
• Remote Work Options
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

Find more about Carilion Clinic’s benefits by visiting our Total Rewards Page.

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