Job Description

TPC Harding Park, located in San Francisco, CA, offers two impressive golf courses, and an award winning restaurant, all open to the public. TPC Harding Park has been honored as "#13 Municipal Golf Course in the United States" as well as the "#24 Best Course to Play in California," by Golfweek Magazine. Golf Digest Magazine has also named it as, "one of the Best Places to Play," ranking it a 4.5 star golf course. TPC Harding Park enjoys a storied history as a frequent PGA TOUR stop and hosted the 2020 PGA Championship.Tee up your career as a part of our team with the TPC Network!Ensure that all guests/members receive immediate attention and that their food and beverage orders are served promptly and courteously.QUALIFICATIONSHigh school diploma or equivalent educationBasic knowledge of food and beverage service operational procedures as would normally be acquired through at least 6 months previous similar experienceRESPONSIBILITIES/DUTIESGreet all members and guests by name whenever possible. Utilize starting reservation sheets and bag tags, as necessaryEnsure that the beverage cart is properly inventoried at the beginning and ending of every shiftAdvise supervisor of any member/guest complaints so they can be immediately and professionally resolved Attend pre-meal meetings as requested by the Food & Beverage Service Manager or Food & Beverage Director Participate in the continuous cleaning and upkeep of the beverage carts and beverage cart storage areas. Duties include removing trash and breaking down boxes Serve only food and beverage items that meet beverage cart specifications and standards Maintain responsibility for all beverage cart customer checks issued and immediately notify Food and Beverage Supervisor of any walk-outsPrepare and serve beer, wine and cocktails according to specifications prescribed by standard operating proceduresEnsure that service procedures are adhered to as outlined in the TPC Brand StandardsKeep all stock prepared and ready for use on each shift, including condiments and garnishes Handle and count cash, make accurate change and record credit cards and member charges from guests, as prescribed by standard operating procedures Ensure compliance of operating guidelines as it relates to R.A.M. or T.I.P.S. programs, as well as operating within all State and Federal Laws, rules and regulations relating to Alcohol, Cigarette and Tobacco DivisionOperate cart on cart paths avoiding at risk areas as noted on course hazard analysis. Notify supervisor of any additional hazards so they may be dealt with promptlyMaintain accountability of cash tips ensuring there be no commingling with any cash bankComplete requisition forms for all supplies Serve food and beverages professionally and courteously Handle problems that might arise courteously and professionallyVerify the accuracy of prices, State and Federal taxes, tips, and other charges on all customer checks and accurately operate the Point of Sale system per the Operating Procedures ManualMaintain responsibility for food and beverage par-stock inventory controls in the beverage cartMaintain responsibility for food and beverage sales, expenses, and profit goals as outlined in the food and beverage operating plan/budgetOperate beverage cart in a safe and courteous manner Complete operating and safety checklist and exception checklists for the beverage cart prior to the start of assigned shiftBe 18 years old and possess a current, active driver's license with no current moving violationsResponsible for rotation of inventory to ensure freshness and quality of products being served. I.e. out of date chips, sandwiches, beerReport any/all potential mechanical problems to SupervisorKeep track of pace of play and notify golf shop and/or course advisors of slow-moving groupsUnderstand and comply with state and local liquor laws as they relate to serving liquor. Inform Director of Food & Beverage and/or general manager of any member/guest who may be intoxicated. Any member/guest who is clearly intoxicated is NOT to be servedAnswer any questions regarding menu and/or menu offerings in a prompt, professional mannerAnswer any questions regarding club services, club activities, course conditions, pace of play, marketing (Food and Beverage and otherwise) inquiries and other general questions regarding the facility. Redirect inquiries as needed and provide prompt replies to forwarded questionsVerify the accuracy of all charges (member and otherwise) to ensure proper posting to accounts. This may include verifying member numbers, names and/or signatures as well as include obtaining authorization codes on any credit card chargesOperate within established guidelines, policies, standards, and constraints as set by PGA TOUR Golf Course Properties, IncSpecial projects or other duties as assignedPay Range: $20.96 - $20.96 per hourPHYSICAL DEMANDS AND WORKING ENVIRONMENTWhile performing the duties of this job, the employee is exposed to a variety of outdoor weather conditions. Position is very active and requires lifting, pulling or pushing up to or over 25 pounds, moving and/or lift items with awkward weights. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.Travel Travel is not expected for this positionWork Schedule ExpectationsThis position requires shifts as necessary based on business levelsSupervisory Responsibility This position has no direct supervisory responsibilities TPC Network

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